arrow_upward

Technological Consulting

Technological Consulting

Strategy leads to change - so getting it right directly impacts the opportunities and success of your business. Putting in place and maintaining an effective strategy is vital for businesses, but it also involves many variables that need to be monitored. Only by doing so will changes in the business bring with them a positive financial effect.

BDO management consulting helps companies thrive and achieve the growth they desire. We work together with our clients through the entire lifecycle of each project, from strategy to final execution and implementation.

Our services include:

  • Agile approaches to change management
  • Data-powered decision-making and management
  • Innovation management
  • Systems integration, project management
  • Strategy development in the digital econom

 

CUSTOMER EXPERIENCE

Do you know why your customers buy from you? Are they satisfied? Do you know their share-of-wallet? Do they come back to you regularly and recommend you or do you have to deal with complaints? Do you understand their digital behaviour? 

The only enthusiastic customer is one who comes back to you and who won't swap you for a competitor at the first opportunity.

To properly manage the customer experience, you need to create a strong and clear customer-only strategy that combines the real world with the digital one. We can help you look at your products and services specifically from the customer's perspective, design and then implement steps that will encourage their loyalty to you.

Strategy leads to change - so getting it right directly impacts the opportunities and success of your business. Putting in place and maintaining an effective strategy is vital for businesses, but it also involves many variables that need to be monitored. Only by doing so will changes in the business bring with them a positive financial effect.

BDO management consulting helps companies thrive and achieve the growth they desire. We work together with our clients through the entire lifecycle of each project, from strategy to final execution and implementation.

Our services include:

  • Agile approaches to change management
  • Data-powered decision-making and management
  • Innovation management
  • Systems integration, project management
  • Strategy development in the digital econom
Customer Experience

Do you know why your customers buy from you? Are they satisfied? Do you know their share-of-wallet? Do they come back to you regularly and recommend you or do you have to deal with complaints? Do you understand their digital behaviour?

The only enthusiastic customer is one who comes back to you and who won't swap you for a competitor at the first opportunity.

To properly manage the customer experience, you need to create a strong and clear customer-only strategy that combines the real world with the digital one. We can help you look at your products and services specifically from the customer's perspective, design and then implement steps that will encourage their loyalty to you.

Technological Consulting - services

Agile approaches to management reflect today's times. They enable rapid product or solution development and at the same time high flexibility during the development process. 

Although this concept originated in the IT industry, its benefits can also be used to manage various projects or processes in your company. Moving to agile management will result in faster implementation, increased flexibility and reduced costs.

Our consulting team will be happy to support you, whether you are only thinking about implementing this concept or even during the implementation process. We draw on established agile approaches such as SCRUM, XP, KANBAN and SPOTIFY SAFe, and supplement our consulting with practical experience from many fields.

The term system integration is used in all senses, but often only within a narrow IT team. Yet it is a field that ensures companies connect individual IT components from different vendors to work together and make operations more efficient, whether by reducing the cost of modifying existing systems or implementing new systems and applications or reducing the need for manual inputs.

Agility, speed, real business benefits, adherence to budgets, minimising vendor-lock-in risk all need to be carefully considered today. How to combine security with user-friendliness? Is an on-premises solution or a move to the cloud better?  Is it better to develop or use a "boxed" or open-source solution? With all these questions and IT project pitfalls, our experts are ready to help you.

Our team will not only find and provide you with a technical solution but guide you through the entire process.

  • Advice on technology selection
  • Advice on tenders
  • System integration
  • Project management and quality assurance
  • ICT architect and ICT engineering services
  • System integrator services
  • Investor's technical supervision services for technology and ICT
  • ICT project management
  • IT and service management

Main contacts