Incident Response

Cybersecurity incident handling

incident response

A swift and coordinated response to a cybersecurity incident can determine whether an organization minimizes the impact on operations, data, and reputation. Incidents such as ransomware attacks, system breaches, data leaks, or email account compromise require expert intervention, forensic analysis, and crisis management.

What does the incident response service include?



The goal of this service is to minimize the impact of the incident, ensure preservation of evidence, and restore operations securely and effectively

01

Initial Response & Situation Stabilization
  • Rapid assessment of the situation and associated risks.

  • Isolation of compromised system.


  • Prevention of further spread of attack.

02

Digital Forensic Investigation
  • Collection of evidence (logs, disk images, network traffic).

  • Intrusion analysis, attacker identification, and breach vector discovery.


  • Preservation of forensic data for legal or insurance proceedings.

03

Recovery & Remediatio
  • Support with restoring systems and data from backups.

  • Design and implementation of additional security measures.


  • Recommendations to prevent recurrence of similar incidents.

04

Reporting & Communication
  • Documentation of the incident and all mitigation steps.

  • Support in communication with management, partners, or regulators.


  • Assistance with incident notifications as required under NIS2/GDPR.

Benefits for organization:



Damage Mitigation & Business Continuity

  • Professional crisis response focused on minimizing operational impact.
  • Rapid recovery support to maintain continuity.



Evidence Preservation & Investigative Support

  • Data handling aligned with forensic best practices.
  • Preparation of documentation for legal or insurance purposes.


Security Maturity & Risk Reduction

  • Identification of weaknesses exploited by attackers.
  • Implementation of preventive and corrective controls.



Typical use case: Ransomware Incident Response



Isolation of affected servers and network segments 

Forensic analysis of encrypted systems

Evaluation of recovery options without paying the ransom

Assistance with restoration from backups and reinforcement of security

Communication with legal counsel, insurers, or law enforcement agencies

How the services works in practice?

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Immediate Contact

Activation of the response team and initial triage.

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Intervention & Evidence Collection

Onsite/remote forensics and securing digital artifacts.

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Recovery & Remediation

Restoration of affected systems and implementation of controls.

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Final Report & Recommendations

Incident documentation and improvement proposal.

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Follow-up Audit or Penetration test

Verification of deployed security measures.

Why work with BDO?



01 Regulatory Expertise

We understand DORA, NIS2, ISO/IEC 27001, GDPR, and the expectations of both European and national supervisory authorities

02  Independence & Trust

We do not sell proprietary technology – we offer truly objective and trustworthy security management.

03  Scalable Service

Our offering ranges from advisory and mentoring to full CISO role coverage, whether on a monthly or multi-year basis

04  Certified team with expert experience

ur professionals hold certifications including CCISO, CISSP, OSCP, CRTP, eCPPT, BSCP, CEH, CRT, CPSA and more. They have hands-on experience from banks, insurance companies, and ICT service providers. 

 

Main contacts

Martin Hořický

Martin Hořický

Partner • Digital Services
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kovalcik

Marek Kovalčík

Chief Information Security Officer • Digital Services
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